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Service down in US?
davezz
Newbie
‎10-12-2011 11:35 AM

Hey all.

 

I have heard about other countries, but just this morning around 6:45CST, our BB's stopped functioning (cannot send/receive mail, web browser not working). 

 

????

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Re: Service down in US?
qxberry
Newbie
‎10-12-2011 01:22 PM

Email has been down all morning - cannot send or receive - web browsing works fine

 

RIM - time to explore alternatives before we all switch to Android/iOS

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Re: Service down in US?
SuzyQ
Community Leader
Community Leader
‎10-12-2011 03:01 PM
Hmmm, I thought it strange that no emails were coming through this morning; I got some at 7 am PDT, but nothing for the last 2 hours.

My browser works, but that may just be it connecting to my home wi-fi. If it's back up later today I can live with that - long term outages will be a problem . . . obviously.

Phone works, texting works, seems just the RIM functions are down - nationwide or "select" areas? I'm in Northern California....
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Re: Service down in US?
Ann154
Community Leader
Community Leader
‎10-12-2011 04:41 PM
SuzyQ, it seems that it is a worldwide issue.

http://m.engadget.com/default/article.do?artUrl=http://www.engadget.com/2011/10/12/blackberry-outage...

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Service down in US?
SuzyQ
Community Leader
Community Leader
‎10-12-2011 05:13 PM

About 10 minutes ago I got a slew of emails - but some did not come through (checking against what's on my computer). And it seems to have dried up again. Technology is wonderful, when it works.

 

And reading the article, it confirms this: 

BlackBerry subscribers in the Americas may be experiencing intermittent service delays this morning. We are working to resolve the situation as quickly as possible and we apologize to our customers for any inconvenience. We will provide a further update as soon as more information is available.

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Re: Service down in US?
LCromwell
Specialist - Level 1
‎10-12-2011 09:46 PM

Well that explains it!

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Re: Service down in US?
xfallenstarxx
Newbie
‎10-13-2011 02:10 PM

Has anyone's blackberry been turning on and off because of this? 

Last night my phone restarted 5 times and finally I just took the battery out for the night.. is anyone else's doing that?

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Re: Service down in US?
ggyarmati
Newbie
‎10-13-2011 02:25 PM

What about Android service. I have the Samsung Charge and I do not have data service as of this morning.

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Re: Service down in US?
SuzyQ
Community Leader
Community Leader
‎10-13-2011 02:52 PM
xfallenstarxx wrote:

Has anyone's blackberry been turning on and off because of this? 

Last night my phone restarted 5 times and finally I just took the battery out for the night.. is anyone else's doing that?

I haven't seen mine restart or turn on and off, but then, I was sleeping!  Mine is normally shut down and charging overnight, face down, so even if it did restart I would not see.  Email seems to be working this morning too. 

 

@ ggyarmati  - It's RIM that is affected, and Blackberry services...anything happening with your Android phone is unrelated to the Blackberry problems.

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