Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Skinny Dipping
Rednboys
Member

Dropped in pool for a bit, was in rice for 48 hours, plugged in and it got hot right away - any suggestions?

Labels (1)
0 Likes
Re: Skinny Dipping
vzw_customer_support
Customer Support

Rednboys, well it sounds like your phone had some fun! Many times putting a phone in rice will help temporarily, but if your phone is still overheating and not working correctly it will need to be replaced. Do you have insurance on your phone? If so, make a claim on phoneclaim.com. Also, check to see if you have an upgrade available by dialing #UPG.

Let me know if you have further questions.

MarquiaF_VZW
Follow us on Twitter @VZWSupport

0 Likes