Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Speed Dial Intermittent
ramjet
Member

Frequently, when I open the phone app from the home screen or if I'm in another app and attempt a speed dial, nothing happens.  The speed dial number appears, but no dialing takes place.  I then erase the speed dial number and retry.  It always works the second time.  It does not always do this.  It's usually when I'm trying to dial after the phone is displaying the home screen or something else.  Anyone else experiencing this phenomenon?

Labels (1)
0 Likes
Re: Speed Dial Intermittent
ramjet
Member

Am I the only one having this problem?  It happens frequently and is very annoying.  Running OS: 5.0.0.320

 

0 Likes
Re: Speed Dial Intermittent
LCromwell
Sr. Member

ramjet wrote:

Frequently, when I open the phone app from the home screen or if I'm in another app and attempt a speed dial, nothing happens.  The speed dial number appears, but no dialing takes place.  I then erase the speed dial number and retry.  It always works the second time.  It does not always do this.  It's usually when I'm trying to dial after the phone is displaying the home screen or something else.  Anyone else experiencing this phenomenon?


Ramjet, I have an S1 and had similar problems until I just held down my speed dial button until I got the familiar dialing sound. If you just push it like you are entering a number it will not respond. So try pushing your speed dial entry hard and hold it until it goes.

If this fixes your problem please mark it has solved and give me a kudo.

0 Likes
Re: Speed Dial Intermittent
ramjet
Member

I've done that many times just to prove to myself that I was doing the right thing.  I press it hard for several seconds.  It (Storm 2) just won't respond.  I hit the backspace button to erase the speed dial number and reenter it at which time it works - everytime.

0 Likes
Re: Speed Dial Intermittent
LCromwell
Sr. Member

I would call CS 800-922-0204 follow prompts to get to CS for BB Be sure you use the word Blackberry. Explain problem and if they cannot fix it for you then they should authorize you going to a VZW owned store and get another phone. These things happen I had a voice problem on my first storm. My wife kept telling me she couldn't hear me and it wasn't until my daughter told me I called CS. Be sure you call from another phone than the one you are calling about. They will probably have you backup your phone and then wipe it and re install OS. 

0 Likes