Storm 2 Phone Screen Messed up

Anyone with a Storm 2 -don't use the keyboard in the FULL KEYBOARD except in the landscape view. I went thru 2 Storms until the store Tech contacted a Tier 2 Support and found a glitch in the programming.  If you set it to go full KEYBOARD when it it vertical it can mess up the Phone 0/9 display (Tier 2 found it posted on Crackberry Site)..I learned this the hard way-one 'wipe by my home computer and having to replace a phone-when all was needed was to set back to the factory setting.

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