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Storm 2 rebooting
src001
Member

My Storm 2 has started "rebooting" every other day. The buttons become inoperable, a clock appears on the screen and then the Blackberry logo and progress bar appear. Once complete, I have to go into email settings and choose "send book" in order for  email  to function again. Is there a fix for this or should I take it back to the store?  

Labels (1)
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Re: Storm 2 rebooting
JCM
Member
I would not unless you want to try security wipe which in most cases solves problems, if not one try the second should do it?
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Re: Storm 2 rebooting
src001
Member

I am a little confused by the reply. Are you saying not to return to store and try security swipe and if that doesnt work--take it back? 

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Re: Storm 2 rebooting
JCM
Member

Okay, hey so do you remember when it started to get like this? What apps do you have?

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Re: Storm 2 rebooting
LCromwell
Sr. Member

JCM wrote:

Okay, hey so do you remember when it started to get like this? What apps do you have?


I think we need a sticky at the top of this forum asking posters to list what OS and what apps they have, before we start second guessing their problems?

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Re: Storm 2 rebooting
JCM
Member

Your right, I like that idea!

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Re: Storm 2 rebooting
src001
Member

It started last Thursday. I have downloaded no apps at all. 

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Re: Storm 2 rebooting
JJackson
Member

Same problem.   I got the Phone Friday  just continues to reboot.  In the last hour it's rebooted 22 times.  No applications other then what came on the phone.    Pulled the battery, pulled the memory card..yada yada..    What gives, this phone is my business tool.    any sugesstions is a welcome!

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Re: Storm 2 rebooting
JCM
Member

Remove any apps if so, try it like that, nothing okay lets try security wipe guys?

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Re: Storm 2 rebooting
LCromwell
Sr. Member

Me I would take it back to the VZW store and let them fix or replace it? I assume you have done the *228 option 1 and 2?

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