My Storm 2 has started "rebooting" every other day. The buttons become inoperable, a clock appears on the screen and then the Blackberry logo and progress bar appear. Once complete, I have to go into email settings and choose "send book" in order for email to function again. Is there a fix for this or should I take it back to the store?
I had the same problem with my Storm 2, and I concluded that it was not a software issue. It happened twice when driving down a rough gravel road; multiple times when unplugging the USB plug; when lightly squeezing the phone front-to-back; repeatedly if I dropped the phone one-half inch onto my desk. I concluded that it was behaving exactly like a battery pull, and that this was a mechanical glitch - intermittent poor contact with the battery terminals, or intermittent discontinuity on a circuit board. I exchanged it for a new phone, which works perfectly. The store manager had not heard of this issue with other Storm 2's. Maybe there is a quality control issue in the build process . . .
I have the same issue. Its mechanical. You lay it down. put it in your pocket, holster it it reboots. My first Storm2 worked fine till the speaker went in it. They replaced it within worry free with new device. After that reboot started. They sent me a FRU and it still does it. One of the Tech support folks tried to tell me i could have corrupted photos on my sd card causing this. Come on people. removable storage corrupted? Tell me another one. So after a backup and security wipe with the tech guys, well yes go figure it still does it. Today a new replacement will be here. We shall see. Hopefully this isnt an issue in design with these. My storm 1 didnt do it. Must be they put the Verizon touch on these. There good at reinventing then breaking the wheel. At least they didnt lock down the GPS.
Remove any apps if so, try it like that, nothing okay lets try security wipe guys?
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