Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Storm BB messenger probs
luvmycanadian
Member

For the past two days my Storm has not been delivering my BB messages consistently. It seems I can receive just fine but not send. I have pulled my battery several times and it seems to make it work for a little while. Is there a known issue with this?

 

Thank you!

Labels (1)
0 Likes
Re: Storm BB messenger probs
MorganB
Sr. Member

At this time there is no reported issue with Blackberry messenger. If you are still experiencing difficulties sending messages through Blackberry messenger, I suggest you perform a hard reset on your device. Performing this procedure disables all data services (web browsing, email, etc.) and removes all data (passwords, contacts, etc.) from the handheld. Before clearing the handheld, please ensure you perform a back up on your device. Follow the steps below to before a hard reset on your Blackberry Storm.

  1. From the Home screen, press the Menu button.
  2. Select Options
  3. Select Security Options
  4. Select Security Wipe
  5. Ensure that the desired options are selected, enter blackberry into the Enter to confirm device wipe field then select Wipe. (A check mark indicates that the option is selected. Example: if you leave media card checked, all data on the media card will be erased. )

HTH :smileyhappy:

0 Likes
Re: Storm BB messenger probs
SFObrien
Novice

luvmycanadian wrote:

For the past two days my Storm has not been delivering my BB messages consistently. It seems I can receive just fine but not send. I have pulled my battery several times and it seems to make it work for a little while. Is there a known issue with this?

 

Thank you!


Before I did a wipe I would uninstall BBM and then reload it.  Sounds like it is corrupted.  If it is not in your application list under options, it is in core files.  In this case down load it and install again.  This may just save you some time and frustration. 

 

0 Likes
Re: Storm BB messenger probs
luvmycanadian
Member

Thanks I will definately try that first before doing a hard reset.

0 Likes