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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Storm Frozen
dewittfamily1
Member

My phone was vibrating like usual when a message comes through, as I go to look at it, it is frozen. So i take the battery out to reset and it gets to the Verizon wireless screen and freezes, so I repeat steps for about 5 times, and it still freezes at the Verizon Wireless logo screen. Now what?

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Re: Storm Frozen
JCM
Member

Hi sorry to hear that, Try this (for a fix) leave battery out for 5 minutes and when you first see the blackberry logo press and hold the escape) button for 30 seconds, when phone starts it should be an OK click, continue... Hope it works!

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