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Storm II GPS
ctay55
Member

 The gps does not want to work anymore; BBmaps, Google Maps, or any GPS tracking apps (runtastic)  HELP!!!

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Re: Storm II GPS
KellyW_VZW
Sr. Member

Hello,

 

Please follow the steps outlined below to ensure that your GPS settings are set to Location On.

 

From the main screen, press Blackberry Key
Tap Options to highlight and press screen to select
Tap Advanced Options, to highlight and press screen to select.
Tap GPS, to hightlight and press screen to select.
Tap GPS Services box to open options.
Tap Location On and press screen to select.
Press Blackberry Key
Tap Save to higlight and press screen to save settings.

 

If Location On is selected, please follow the steps below to check the software version on your device:

 

The latest version created for your device is:  Software: 5.0.0 Rel -1656 /Platform 4.2.0.442 App 5.0.0.1015

 

If your devices shows any other version, it will be necessary to backup the information on your phone and download the latest software version by connecting your device to your computer via the USB cable that came with your equipment.  The software link can be downloaded at the link below:

 

Software Update: BlackBerry® Storm2™ 9550

 

NOTE: All data will be erased from your device after the software update.

 

Thank you.

 

 

KellyW@VZWSupport

 


 

 


 

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Re: Storm II GPS
ctay55
Member

I have the correct version and my location is on. The GPS is still not working. I was told this morning that Verizon in the East Texas area is changing out the old AllTel towers and Verizon customer in this area are having the same problem with GPS. Could this be the problem and if so how long will it take to get the GPS working?

I use the GPS 3-4 times a week and this is the 2nd week of dealing with this?

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Re: Storm II GPS
StreetDocRN
Community Leader
Community Leader

ctay55 wrote:

I have the correct version and my location is on. The GPS is still not working. I was told this morning that Verizon in the East Texas area is changing out the old AllTel towers and Verizon customer in this area are having the same problem with GPS. Could this be the problem and if so how long will it take to get the GPS working?

I use the GPS 3-4 times a week and this is the 2nd week of dealing with this?



I would not think the towers are the problem.  GPS gets the signal from the satellights in space.  Have you tried getting a GPS signal from outside first.  Pull the battery and allow for a reboot.  Then, while running Blackberry Maps, press the Menu key and select Start GPS Navigation.  Hope that works.

 

Doc

 

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