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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Storm decided to stop working
Necromiki
Member

Hey guys, today I was on my way to a different city, same state. Everything was working fine while on the road & when i put the phone to charge everything seemed fine... I was on twitter & msn, so data was working. Until i realized i couldnt text or call...

When I call any line I get a message that the phone isnt able to be authenticated, I've battery pulled & *22899'd (took 4 times to be sucessful) I also tried *22800 for primary tower but it said unsuccessful everytime. Currently in southwest area of Miami,FL. could this be network or my phone?

 

Edit: I didnt ever upgrade bb firmware, etc. I only deleted an app called Snapscreen

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Re: Storm decided to stop working
MorganB
Sr. Member

After reading your post, it seems that you disabled the voice capabilities when you dialed *22899 from your device to update the PRL. You can program your device and update the PRL by follow the directions below. 



*228 is the OTA (over the air) number to dial for any voice enabled devices. 


You need to dial *228 from your device and follow the options below:


 

  1. Press 1, once connected, to program your device. 
  2. Once you've successfully programmed your device, dial *228 option 2 to update your PRL (preferred roaming list).

 

It's suggested that you dial *228, option 2, when traveling to a different area to update the PRL for your device. 



*22899 is the OTA number for non voice-enabled devices (Data devices without voice capabilities).


After reading your post, it seems that you disabled the voice capabilities when you dialed *22899 from your device to update the PRL. 

 

 

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