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Storm keeps rebooting itself then says low battery
dustli77
Member

My BlackBerry keeps rebooting itself at random times. After it reboots, it says it has a low battery. The battery is usually fully charged when it does this. It's annoying when I'm watching a video on YouTube or talking with a friend. I don't know what to do anymore!

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Re: Storm keeps rebooting itself then says low battery
StreetDocRN
Leader
Leader

Hi,

You can try and remove the battery and allow your device to perform a hard reboot.  Next, try to update your PRL by calling *228 and selecting option 2.  Last, you can try to resend your service books.  Go to Email Settings, press the Menu Key and select Service Books the select Resend Service Books.  Hope this helps.

Doc

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Re: Storm keeps rebooting itself then says low battery
dustli77
Member

I just tried them all. Thanks!

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Re: Storm keeps rebooting itself then says low battery
StreetDocRN
Leader
Leader

Good,

Let me know how it goes.  Keep us updated and let us know here in the forums if that cleared up your problem, just in case someone else has the same problem in the future.  Thanks in advance.

Doc

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Re: Storm keeps rebooting itself then says low battery
dustli77
Member

Unfortunately, it didn't work. I tried watching a video last night before bed and it rebooted itself right in the middle of it. This time, though, it didn't flash low battery after it finished rebooting.

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Re: Storm keeps rebooting itself then says low battery
bosslady85
Sr. Member

Have you downloaded the 5.0 software version?  This was one of the problems the update fixed.  Click here  http://www.vzam.net/blackberry  for more info on the 5.0 software update.

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Re: Storm keeps rebooting itself then says low battery
dustli77
Member

Yeah I have the new software for it. I'll try reloading it onto my BB.

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Re: Storm keeps rebooting itself then says low battery
dustli77
Member

Still didn't work. I don't know what to do anymore!

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