Storm keeps rebooting itself then says low battery
dustli77
Newbie

My BlackBerry keeps rebooting itself at random times. After it reboots, it says it has a low battery. The battery is usually fully charged when it does this. It's annoying when I'm watching a video on YouTube or talking with a friend. I don't know what to do anymore!

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StreetDocRN
Champion - Level 1

Hi,

You can try and remove the battery and allow your device to perform a hard reboot.  Next, try to update your PRL by calling *228 and selecting option 2.  Last, you can try to resend your service books.  Go to Email Settings, press the Menu Key and select Service Books the select Resend Service Books.  Hope this helps.

Doc

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dustli77
Newbie

I just tried them all. Thanks!

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StreetDocRN
Champion - Level 1

Good,

Let me know how it goes.  Keep us updated and let us know here in the forums if that cleared up your problem, just in case someone else has the same problem in the future.  Thanks in advance.

Doc

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dustli77
Newbie

Unfortunately, it didn't work. I tried watching a video last night before bed and it rebooted itself right in the middle of it. This time, though, it didn't flash low battery after it finished rebooting.

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bosslady85
Specialist - Level 1

Have you downloaded the 5.0 software version?  This was one of the problems the update fixed.  Click here  http://www.vzam.net/blackberry  for more info on the 5.0 software update.

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dustli77
Newbie

Yeah I have the new software for it. I'll try reloading it onto my BB.

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dustli77
Newbie

Still didn't work. I don't know what to do anymore!

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