My phone did the same thing also but I reinstalled the desktop manager on my computer and it recognized it automatically and I was able to backup the data and I also had to reinstall the blackberry messenger and third party apps such as facebook and myspace as well but besides that there was no major issues and the 5.0 software runs smoothly. I have no complaints at all about this update I think it was much needed and makes the storm 1 still a great phone to have
That seemed to work, I can now see the blackberry. However i can not access the device memory or the media card to download my pictures and stored data. When I go to my computer and open up the blackberry it gives me two options, device memory, or media card. When you open either of these pathways they are empty. Any thoughts?