Storm2 - Problem with USB Connection and Blackberry Desktop Manager
Enthusiast - Level 2

I have the Storm2 (9550) and I keep having a problem connecting to the Blackberry Desktop Manager through a USB connection.  Though the Blackberry Device Manager will always say that I am connected, most of the time the Desktop Manager software will not recognize the connection (PIN = NONE).  I have to re-install the Desktop Manager software on a daily basis to get an occasional connection which will then go away on subsequent re-connections.   Frequently when I go to connect I will also get a message that the Blackberry Device Driver did not install properly.  I am running Windows 7 Home Premium (64-bit) on my PC.  Any and all suggestions would be most appreciated.

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Enthusiast - Level 2

This is the error as shown in my system log:


Log Name:      Application
Source:        Application Error
Date:          11/23/2009 6:04:40 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      TOSH-A305-S6898
Faulting application name: DesktopMgr.exe, version:, time stamp: 0x4a8f1751
Faulting module name: DesktopMgr.exe, version:, time stamp: 0x4a8f1751
Exception code: 0xc0000005
Fault offset: 0x000e6535
Faulting process id: 0x200c
Faulting application start time: 0x01ca6c9152d92633
Faulting application path: C:\Program Files (x86)\Research In Motion\BlackBerry\DesktopMgr.exe
Faulting module path: C:\Program Files (x86)\Research In Motion\BlackBerry\DesktopMgr.exe
Report Id: 939c0cfe-d884-11de-b341-0016383a3306
Event Xml:
<Event xmlns="">
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <TimeCreated SystemTime="2009-11-23T23:04:40.000000000Z" />
    <Security />
    <Data>C:\Program Files (x86)\Research In Motion\BlackBerry\DesktopMgr.exe</Data>
    <Data>C:\Program Files (x86)\Research In Motion\BlackBerry\DesktopMgr.exe</Data>


Can anyone tell me what this means and how to fix Desktop Manager?