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The battery in my Q10 is no longer taking a charge. I removed the battery and waited awhile before butting it back in but it is still not charging.
Berny32
Newbie
‎02-18-2016 05:30 PM

The battery in my Q10 is no longer taking a charge.  I took the battery out, waited a while and put it back in.   It is still not working.  The OS looks like it is booting up but it doesn't have enough of a charge.  This just started happening yesterday.  Please advise me.

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Re: The battery in my Q10 is no longer taking a charge.  I removed the battery and waited awhile before butting it back in but it is still not charging.
Snn5
Legend
‎02-18-2016 06:28 PM

Amazon.com: batteries for blackberry q10: Cell Phones & Accessories

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Re: The battery in my Q10 is no longer taking a charge. I removed the battery and waited awhile before butting it back in but it is still not charging.
vzw_customer_support
Customer Support
‎02-20-2016 05:41 PM

Having a phone that charges properly is important, Berny32. We know how important it is to have a working phone. Just to make sure we have looked at all possibilties. Have you checked your charging cable or tried different outlets? Do you have a different battery to try?
JasperM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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