Tour rebooting over and over
wgriffith79
Newbie

This is ridiculous. A new phone and it keeps rebooting over and over. To make matters even better I am traveling abroad and essentially have no access to my phone because it just reboots within five minutes or less of start up. I'm also not happy with the service I've received, I need a phone that works no matter where I am. I'm seriously considering moving to a different carrier after this latest Verizon screw up.

 

I have attempted removing the battery, memory card and sim card. Nothing seems to work or help. I'm in a bad place here in Turkey in serious need of a phone and help from Verizon. We'll see if I keep the service depending on how they react to this.

 

As for the Tour it appears they released a product without really knowing all the bugs again. Thank you again Verizon.

Labels (1)
0 Likes
3 Replies
teabag
Newbie

Have you tried switching to a 2G network? This solved the problem for me.

0 Likes
0258
Newbie

How do you switch to 2G?

0 Likes
StreetDocRN
Champion - Level 1

Hi,

On your Tour, go to Options>Mobile Network.  Make sure you change the following:  Data Services: On.  While Roaming: On. Network Technology: GSM/UMTS.  Network Mode: 2G.  See if that gets you going.  The restarts is because it is trying to lock into a data signal and it keeps rebooting in an attempt to straighten itself out.

Doc

0 Likes