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Tricks on how to get Verizon to do what they say they will?
katieyhip
Member

Trying to activate my BB for my account. Walked me through all of the steps, then said "can not complete request at this time." So, I now have NO active phone! Brilliant! 

 

How do you get the service to actually do what they claim you can do online? Since I had to turn off my number to make the switch, I obviously can't call them to talk to them while I try to get my new phone activated!

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Re: Tricks on how to get Verizon to do what they say they will?
bosslady85
Sr. Member

If you are activating a Blackberry and the previous phone that you were using was not a Blackberry, you will need to contact Customer Care to activate the device, since the Blackberry data package and some other features that  can't be added online  have to be added.

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