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Tried to get my passord for my e-mail settings - NG - Any Help
redstamp
Newbie
โ€Ž01-17-2012 05:15 PM

OK, so I need my password, but I forgot it.

I went to e-mail settings, it connected to e-mail settings, I my user name in and sent out "forgot password". the reply is that password is sent to my blackberry device. No good.

Any suggestions?

Redstamp

9630 Blackberry Tour v.5

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SuzyQ
Community Leader
Community Leader
โ€Ž02-07-2012 06:39 AM

What password?  The one for your BlackBerry device?  If you've lost that there is no way to recover without wiping the device and resetting the device password, as far as I know -

If you set a BlackBerryยฎ device password, you'll be prompted to enter your password to unlock your device.

If you forget your password, it can't be recovered. If you exceed the number of allowed password attempts, your device deletes all your device data for security reasons and you'll be prompted to set a new password.

If you mean a different password, then which one?

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deebeekay
Newbie
โ€Ž02-27-2012 11:45 AM

I am in the same predicament after Verizon migrated my business email account to Google Apps and I cannot sync my Blackberry to the Google account. 

I would be happy to reset the device password but I don't know the actual password for my Google account since when I logon, it goes through the Verizon Business Center, then I enter "Mail" once I am in Google. 

Verizon has been of no assistance with this.  

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