Trying to update storm to 5.0 help
msagkittykat
Newbie

I am going through my blackberry desktop manager and it gets passed the first two completed and then rolls back

 

error: A fatal error has occurred while updating your device software. Please try again.

 

I have tired 5 times now and nothing??

Labels (1)
0 Likes
2 Replies
StreetDocRN
Champion - Level 1

msagkittykat wrote:

I am going through my blackberry desktop manager and it gets passed the first two completed and then rolls back

 

error: A fatal error has occurred while updating your device software. Please try again.

 

I have tired 5 times now and nothing??


Hi

You probably need to try a clean install of the OS.  There are some good tips with pictures on Crackberry found here for properly installing an OS upgrade.

Doc

0 Likes
msagkittykat
Newbie

Looks like I am getting past step two now....and on modules 158/333......

I cleaned memory...so we will see...hold your breath! :smileyhappy:

0 Likes