Uncaught exception: Application net_rim_bb_phone_app (59) is not responding; process terminated

[Warren_on_VWC]

Hello:

So, this is the error message that won't go away:

Uncaught exception: Application net_rim_bb_phone_app (59) is not responding; process terminated

In the 18 months that I've been attempting to use my BlackBerry Storm 1, it appears every few days.

Between that and the status icon that spins for minutes on end, I find that the smartphone that I should love is the device that I utterly dread trying to use.

From January 2009 to December 2009, I was calling Verizon for support two to three times a month.  From calling *228 to updating the software, nothing has made my Storm something I can count on.  After the December calls to support, I pretty much gave up.

The entire time I've been typing this very post, the status icon has been spinning (after pressing OK to the uncaught exception error message).

Any thoughts on what might resolve the error message and/or minimize the status icon spinning are greatly appreciated.  Removing the battery seems to be the only "solution".  But, if that's a solution, i wish I'd known what i was in for before investing in this device.

I hope your experience is better!

-Warren