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Update to Password needed

I am unable to send any emails from my Blackberry, and the following appeared:  update the password for "email address" in the Blackberry Internet Service.  However, when I enter my password, I get an error. 

Any ideas?  Customer Service is closed

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Re: Update to Password needed
Sr. Member

Try changing the password.  The steps are below.  Hope this helps.


Using the BlackBerry Internet Service web site

  1. Go to your wireless service provider’s BlackBerry Internet Service web site and log in to your BlackBerry Internet Service account.
  2. Click Password.
  3. In the Change Password and Confirm Password fields, type your new password.

    Note: Passwords are case sensitive and must be between 6-16 characters in length. Please create a strong password that cannot be easily guessed by others (e.g. by including punctuation marks, numbers, capital and lowercase letters, and which does not include your name or account name etc.), and maintain its confidentiality.

  4. Click Save.