Using blackberry internet service
saleem
Newbie

I recently moved to US from India and have taken a verizon connection. I am using a blackberry phone spared to me by relative.

I had to subscribe to a 30$ data plan. But when i try to browse the net on the phone it says "It is a wifi service"

Without wi-fi internet does not work.

Than what is the use of this data plan?

The phone model is 9550.

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Re: Using blackberry internet service
budone
Legend

Is the phone VZW branded???

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Re: Using blackberry internet service
saleem
Newbie

Yes

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Re: Using blackberry internet service
budone
Legend

Call CS 800-922-0204 and choose option 3 and speak to tech support from a different phone

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Re: Using blackberry internet service
saleem
Newbie

Does it mean that on Verizon branded blackberry phone internet will work without wifi

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Re: Using blackberry internet service
saleem
Newbie

I have dialed to customer support and it informs that my package does not inlude mobile web. Than what for $30

charge

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Re: Using blackberry internet service
SydneyK
Master - Level 3

Yes, your phone will have Internet service without Wi-Fi because it will use your 2GB data plan instead. It sounds like you're not properly connected to a BlackBerry Internet Service (BIS) plan, but a customer service rep will correct that for you. The reason for calling from a different phone other than the BlackBerry is because tech support will need to do some work on their end. If you can't call from another phone, you can stop in a Verizon store too.

Edit: Oops, our posts crossed in cyberspace.

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Re: Using blackberry internet service
saleem
Newbie

Thanks I will do

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