Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Using blackberry internet service
saleem
Member

I recently moved to US from India and have taken a verizon connection. I am using a blackberry phone spared to me by relative.

I had to subscribe to a 30$ data plan. But when i try to browse the net on the phone it says "It is a wifi service"

Without wi-fi internet does not work.

Than what is the use of this data plan?

The phone model is 9550.

Labels (1)
0 Likes
Re: Using blackberry internet service
budone
Sr. Leader
Sr. Leader

Is the phone VZW branded???

0 Likes
Re: Using blackberry internet service
saleem
Member

Yes

0 Likes
Re: Using blackberry internet service
budone
Sr. Leader
Sr. Leader

Call CS 800-922-0204 and choose option 3 and speak to tech support from a different phone

0 Likes
Re: Using blackberry internet service
saleem
Member

Does it mean that on Verizon branded blackberry phone internet will work without wifi

0 Likes
Re: Using blackberry internet service
saleem
Member

I have dialed to customer support and it informs that my package does not inlude mobile web. Than what for $30

charge

0 Likes
Re: Using blackberry internet service
SydneyK
Sr. Member
Sr. Member

Yes, your phone will have Internet service without Wi-Fi because it will use your 2GB data plan instead. It sounds like you're not properly connected to a BlackBerry Internet Service (BIS) plan, but a customer service rep will correct that for you. The reason for calling from a different phone other than the BlackBerry is because tech support will need to do some work on their end. If you can't call from another phone, you can stop in a Verizon store too.

Edit: Oops, our posts crossed in cyberspace.

0 Likes
Re: Using blackberry internet service
saleem
Member

Thanks I will do

0 Likes