VZAccess Manager Fails After Sleep

I am using VZAccess Manager for my Blackberry 8830 on my MacBook Pro.  I have no problem launching, connecting and using VZAccess Manager from a fresh boot of the computer.  However, after putting the computer to sleep and then bringing it up again, VZAccess Manager will not recognize my Blackberry.  The cursor turns into a "gear" (showing its busy) when scrolling over the icon in the menu bar.  The only way to reset and use VZAccess Manager again is to do a hard reboot of the computer.  This is clearly a software bug and I would like to get this information to the developer to try to fix it.  I am currently using 10.6.3 but believe it was happening with 10.6.2.  None of this happened in 10.5.8 which makes me long for the earlier operating system.

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Re: VZAccess Manager Fails After Sleep
Specialist - Level 1


I appreciate you taking the time to let us know your comments and suggestions. Verizon Wireless is always looking for ways to enhance our way of doing business to better meet the needs of our customers. I have forwarded your comments to the appropriate department for review and consideration. Your feedback provides us with the perfect opportunity to hear exactly what you think, and often leads to improvements you will see in the future.