I recently updated my VZAccess Manager software and now my Storm 9530 is not recognized as a portable modem. When I attempt to "Configure Device" the following message appears, "Device Not Inserted." However, the USB cable is clearly inserted correctly. Any suggestions?
Try re reunning the set up wizard on your VZ access manager. This will allow the access manager to find devices, kind of like a bluetooth would or try the troubleshooting steps below: