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VZW still won't post a timeframe on 10.2!!! Why not?!??
blackberrychief

I've called numerous times trying to get an answer on when BB 10.2 will be available...  No one knows anything!    - Verizon, do you know you sell BlackBerry devices?  If yes, then maybe you should service them!

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Re: VZW still won't post a timeframe on 10.2!!! Why not?!??
vzw_customer_support
Customer Support

Hi blackberrychief,

We hear you! Anticipating the release of a software update is not the greatest feeling. We do not have any release info yet. The great news, we do launch the release info on our site. www.vzw.com/news Are you having any problems with your phone? Keep us posted.

Thanks, BobbyS_VZW
Follow us on Twitter @VZWSupport

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Re: VZW still won't post a timeframe on 10.2!!! Why not?!??
21stNow
Sr. Member

From what I hear, you can get a Canadian SIM card and put it in your phone and it will get the 10.2 update provided that carrier has released it (most Canadian carriers have).  I'm not sure of what will happen once you reinsert your VZW SIM card, but the 10.2 update should stick.

I'm going to get a Z10 and use it on another carrier soon.  I'm going to try this trick once I get it and can let you know what happens.

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Re: VZW still won't post a timeframe on 10.2!!! Why not?!??
dirkbonn
Sr. Member

blackberrychief wrote:

I've called numerous times trying to get an answer on when BB 10.2 will be available...  No one knows anything!    - Verizon, do you know you sell BlackBerry devices?  If yes, then maybe you should service them!

The way I understand it is if Verizon says an update will be released on a certain date, and then something happens to delay the update (even if it's not Verizons fault) people immediately begin to complain the Verizon "promised", "guaranteed", (pick any word you like) the update would be released on the date and now Verizon has "lied" to us.

As a result, Verizon has found it much safer to wait until the update is released before announcing its release.

Good luck,

Re: VZW still won't post a timeframe on 10.2!!! Why not?!??
vzw_customer_support
Customer Support

Hi blackberrychief,

We hear you! Anticipating the release of a software update is not the greatest feeling. We do not have any release info yet. The great news, we do launch the release info on our site. www.vzw.com/news Are you having any problems with your phone? Keep us posted.

Thanks, BobbyS_VZW
Follow us on Twitter @VZWSupport

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Re: VZW still won't post a timeframe on 10.2!!! Why not?!??
21stNow
Sr. Member

I tried the SIM card switch method.  It worked as expected and I now have 10.2 on a Z10 that I'm using on T-Mobile after I inserted a Rogers SIM card.

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