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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Verizon is charging way too much, the surcharge is another word for rip off
russcram044
Member

My bill for this month has a monthly surcharge of $58.00 and some change, anyone else have a large surcharge like this? I know that i'm not paying this amount!

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Re: Verizon is charging way too much, the surcharge is another word for rip off
commonsense101
Sr. Member

If its on your bill I'm pretty sure you are paying it. It could be a credit or equipment charges

Like most things, if you stop looking to blame Verizon and take a look at what the charge if for you will see what it is for

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Re: Verizon is charging way too much, the surcharge is another word for rip off
AyaniB_VZW
Verizon Employee

Hi Russ Cram,

Unexpected charges on any bill can be very frustrating.  I want to thank the community members for their suggestions. The monthly surcharges are a small percentage of your monthly access,  do you have more than one line on your account? Additionally,  there may be a separate fee included within your surcharges possibly a  returned payment fee or reconnect fee. I would be happy to review your bill because I definitely want to alleviate some of the confusion. At your convenience please DM me your wireless number.

Thank you for your contribution to our community forums,

AyaniB_VZW

Follow us on Twitter @VZWSupport

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Re: Verizon is charging way too much, the surcharge is another word for rip off
russcram044
Member

Thanks for getting back too me, however Verizon wants to word what they are charging a surcharge is like a processing, or shipping and handling. It's all the same, it's way too much on top of what they are charging for the monthly plan. Verizon can charge more for whatever or whenever they want. Has verizon ever given it any thought to leveling the playing field? How about charging less if you don't go over your minutes or over on your data plan? Would make a lot of folks happy but we know it will not happen!

Thanks,

Russ Cram

Sent from my Verizon Wireless BlackBerry

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Re: Verizon is charging way too much, the surcharge is another word for rip off
russcram044
Member

Sorry my number is xxx-xxx-xxxx I forgot to attach it to the e-mail I just sent you.

Russ

Sent from my Verizon Wireless BlackBerry

>Personal info has been removed<

Message was edited by: Verizon Moderator

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Re: Verizon is charging way too much, the surcharge is another word for rip off
commonsense101
Sr. Member

yah verizon isn't the lowest, they never will be.

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