Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Video Player won't Play Videos I make!
Tehdana
Member

My media player won't play videos I make on my BB curve 8330. it says they are an unsupported format.  How can it be an unsupported format when it just filmed it?

When I send the video to a friend, they can't view it either.

What is wrong?

Labels (1)
Tags (2)
0 Likes
Re: Video Player won't Play Videos I make!
StreetDocRN
Leader
Leader

Hi,

What OS number are you running on your 8330?  The latest is 4.5.0.138 which fixes some of the earlier software glitches.  You can go to Options>About and see which version you are running.  If you are running this version, then I would recommend reinstalling the OS, as there may be some bad files.  Here is a link that tells how to upgrade your OS from Blackberry http://docs.blackberry.com/en/smartphone_users/deliverables/11880/Updating_Your_BlackBerry_Device_So...

 

Doc

0 Likes