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Volume Controls - BB Tour - Please help
MissJ420
Member

I just purchased the Tour yesterday, my first Blackberry. I cannot figure out how to work the volume on the phone. I'm really hoping that I'm missing something. The typical volume buttons on the side of the phone do not do anything. You can click the "Sounds" button/folder and choose a sound setting, but please tell me you can control the volume some way by the buttons on the side of the phone. Even though you click on this button/folder, you cant just control the volume up and down to choose the level you want. I go in and out of work all the time and need to be able to just turn my phone up and down as needed quickly without having to go in and click on some folder every time. Is there some kind of setting I need to turn on in order to use those buttons?

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Re: Volume Controls - BB Tour - Please help
nmchileman
Sr. Member

Do you mean call volume or the ringer volume?  The buttons on the side do not control the ringer volume, they only control the in-call volume. To change the ringer volume you need to change the profile entirely and there's several profiles to choose from that you can edit, or create your own profiles.

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Re: Volume Controls - BB Tour - Please help
MissJ420
Member

I'm talking about ringer volume. Call volume works, but there isn't a way to beable to change the ringer volume using those buttons? I find it very annoying to have to preset volume levels and then have to go in and change the level from either normal, medium, or loud.

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Re: Volume Controls - BB Tour - Please help
LCromwell
Sr. Member

I have the same issue, I am used to an escalating volume ringer. BB use to have it. The current Verizon software doesn't.:smileysad:

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Re: Volume Controls - BB Tour - Please help
LCromwell
Sr. Member

Pardon the hijack, but can you give an example of how one would set up a custom profile in the ringer volume? Not the mechanics, but what one could do different from the pre set ones?  I tried to make an escalating ringer that way and it didn't work.

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Re: Volume Controls - BB Tour - Please help
MissJ420
Member

 

 

I'm very disappointed in this feature, or rather, lack of feature. :smileysad:

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Re: Volume Controls - BB Tour - Please help
MissJ420
Member

Setting up a custom profile for ringers won't change much of anything I'm guessing. What can you do differently?

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Re: Volume Controls - BB Tour - Please help
LCromwell
Sr. Member

Here is one thing you can do, send an email to BB to ad this back in the next software update.

bbsuggestions@rim.net

 

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Re: Volume Controls - BB Tour - Please help
MissJ420
Member

Well I'm definitely gonna do that. It's my biggest pet peeve about this phone up to this point. But then again, I'm still learning. There's so much to figure out with this phone as its my first BB

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Re: Volume Controls - BB Tour - Please help
LCromwell
Sr. Member

Yes I asked the Verizon rep if BB had it like my NOKIA did, and he assured me it did. Wrong...........:smileysad:

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