Choose your cart
Choose your cart
Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
This has just started happening in the past week.
Using the web browser or linking from an email, or selecting go to Mobil site.
Doing any of these just gets me the loading blue screen put it never gets past that.
I've checked my Mobil web setting it is on.
Have you installed any new apps recently??
Try doing a soft reset for your phone by pulling the battery for 1to 2 minutes to let your phone reboot and/or you can dial *228 to update the network. This could be very helpful in case its actually a network issue and not your phone.