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I am seriously thinking about returning the BBz10 and returning to Android based phone. Since 0800 today, my phone has shut off and rebooted about 10 times and it is only 1330 now! Yesterday it did the same thing. I had this issue before with my other Z10 (which, by the way, decided to completely die and needed to be replaced) and then I did the update (10.1.0.2039 that was to fix the issues!). That lasted all of about 3 weeks! Now, mind you, I am a die hard BB fan and love the phones but now I am trully thinking about returning to the Android OS and to be done with these issues with the BBz10. I am tired of all the issues that it keeps having. One thing that really gets to me in the fact that when the phone reboots (spontaneously) it decides that it is going to remove my contacts. Then it reboots, they get added back more than once!