Where did my Documents to Go go?
ingramje
Newbie

Where did my Documents to Go go?  I go into Options - Advance Options - Applications and it's still listed there, but there are no icons for it anywhere.

 

Where did I go?  How do I get it back?

 

Thanks,

 

Jeff

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4 Replies
nmchileman
Master - Level 3

If the Docs 2 Go listing shows up in your Applications list under Advanced Options then the icons have to show up somewhere.

If not though and you're experiencing some weird issue I suggest deleting the app from the Applications menu then try reinstalling the missing apps with this link: http://na.blackberry.com/eng/services/devices/#tab_tab_update

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LCromwell
Specialist - Level 1

You might try pushing the BB Button and clicking on." show all" and then save your way out and see if they re-appear.

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ingramje
Newbie

Yeah, Ok, I wish this problem were that simple.  I'm already showing all Icons, for that option is already selected.   I don't know how to reinstall it either since this is the version that came installed on it.  Where would I get that from to reinstall?  If I had it to reinstall, I'd just remove it and then reinstall it.  I'd not seen it on BlackBerry's site either.  I think it's just the Standard version of Documents to Go. 

 

Know where I could pick that up from?

 

Thanks,

 

Jeff

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LCromwell
Specialist - Level 1

I told you wrong, mine are in Applications Icon, looks like a folder on Home page ,memo pad, notes,maps,Google calculators to go,tasks,saved messages etc.  Try there.

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