Verizon Wireless has closed off the legacy CDMA network in preparation for the activation of the new 5G network. As such, older phones that cannot send voice calls over the 4G/LTE network are no longer able to be brought back onto the network.
My old Samsung Galaxy S4 (which I kept as a spare phone) is in this exact same situation.
tconrads, although I am glad to hear that you have a spare cell phone available to use, we are regretful to confirm that dexman's statement about activations for legacy devices are correct. If you have a non-4G device, you will not be able to complete a successful activation. To clarify, what's going on with your current phone? We're here to help.
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