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I cannot browse with my blackberry 9930, it tells me that browsing over the cellular network is not included as part of my current service plan..please what do i do and i subscribed already for the BIS plan.
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Accept service books and/ or pull battery
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Accept service books and/ or pull battery
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Verizon won't activate your BlackBerry without you having the right data plan, so tbo27 is right. Resending your service books and doing a battery pull for 30 seconds to force a soft reset is the way to go. They will add the standard BIS plan so you can browse, send/receive email, etc.

