Why can't we get text messages from an iPhone?

[jansante]

My son just got a BlackBerry and now he can't get texts from my IPhone

[47seijar · Accepted solution]

Can he get texts from anybody else?  If it's just your iPhone that can't send him texts it may be your iMessage settings. On your iPhone, go to Settings > Messages and make sure "Send as SMS" is on. This allows non-iMessage users to receive regular texts from your phone.

[jansante]

Thanks I will do that.

[vzw_customer_support]

jansante, as a mother, I totally understand the importance of keeping in touch with your son. There's a quick fix for this issue. He will need to deregister his mobile number from iMessage in order to send and receive text messages to iPhone users. Click the link below to unregister his mobile number:

https://selfsolve.apple.com/deregister-imessage

LasinaH_VZW
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