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Why do I have to re-enter my password to connect to e-mail?
jilrenee
Member

Fairly frequently I have to re enter my password to connect to my email accounts. . Anyone else? Know why?

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Re: re enter password notifications
jsanders
Member

Nevermind, I see this is in the Z10 section now...

Try this, it has worked for myself and others:

  • Settings > Accounts. Tap the email account in question and delete it.
  • Reboot your Z10 (powered on, remove the battery and reinsert) or press and hold the top edge power button for about 20 ful seconds until the screen turns black and reboot begins.
  • Return to your Settings > Accounts and reenter your email account information.

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Re: re enter password notifications
jsanders
Member

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Re: re enter password notifications
jsanders
Member

Nevermind, I see this is in the Z10 section now...

Try this, it has worked for myself and others:

  • Settings > Accounts. Tap the email account in question and delete it.
  • Reboot your Z10 (powered on, remove the battery and reinsert) or press and hold the top edge power button for about 20 ful seconds until the screen turns black and reboot begins.
  • Return to your Settings > Accounts and reenter your email account information.
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