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Why does internet and email cost more to access on my Blackberry than on my Pantech?
GVezina
Newbie
‎05-24-2011 12:23 PM

I used to be an ATT customer for a long time.  When my son went off to college we all switched over to Verizon because of the better coverage.  Recently I have come to realize that the work I do would benefit from my having email and internet access on my phone.  When I called customer service I was happy to hear that it would only cost me $10 more a month for 75mb per month.  I don't need much so that was great.  Nobody told me that with my Pantech I can't see html emails or websites.  So I go out and buy a used Blackberry which can get html messages.  However that is going to cost me $30 more a month.  Nobody I speak to can explain why this is so or why I can't get limited usage on my Blackberry.  I'm not loving Verizon so much anymore and I am NOT going to be pushed into paying over $300 more per year for something I don't need.

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Re: Why does internet and email cost more to access on my Blackberry than on my Pantech?
RoyB_VZW
Specialist - Level 1
‎05-27-2011 12:28 PM

We understand and apologize for your frustrations regarding these very different data plans. The reason the plan for the BlackBerry is a bit higher is because the device is designed for E-mail and Internet access, which uses much more data than you were able to use on the Pantech device, which is why the $30.00 gets you unlimited data each month, so you never have to worry about overage charges. 

 

Thanks,

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Re: Why does internet and email cost more to access on my Blackberry than on my Pantech?
SydneyK
Master - Level 3
‎05-27-2011 01:37 PM

BlackBerrys are smartphones, while the Jest is a feature phone. BlackBerrys push emails to your phone as they're sent, allow users to instant-message through BB Messenger, which is covered by the data plan, and there are apps that let you do so much more.

 

I would wait and see what this summer brings as far as possible tiered data plans. A smaller package might be ideal for you, especially since BlackBerry devices are designed to use less data than other smartphones.

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