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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Wireless Updates broken
RevJar
Member

When trying a wireless update on my BB 9550, I get this message: "Requesting new updates has been disabled by your administrator." This isn't on BES so is there a way to fix this?

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Re: Wireless Updates broken
StreetDocRN
Leader
Leader

Hi,

You need to connect your computer to a desktop with Blackberry Desktop Manager running and the latest update downloaded and installed on it.  Then, you should be able to complete the installation process.  You can check out this guide to upgrading at http://crackberry.com/blackberry-101-how-install-or-upgrade-new-rim-operating-system-os for helpful tips.

Doc

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