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Z30 screen freezes after update
Harrellligon1
Member

Since  official recent update my screen freezes often. Like a processor capacity probleM.

Real irritating. Before I never had this issue. Anything I can do?

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Re: Z30 screen freezes after update
vzw_customer_support
Customer Support

Harrellligon1,


Let's see if we can get these freezes stopped. Does this happen when certain actions are done on the phone? Please advise. Also, let's please check your storage availability. Please go into Seettings > Storage & Access and and let me know what the Device Storage shows as available. Thanks.


EricW_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Z30 screen freezes after update
vzw_customer_support
Customer Support

Harrellligon1,


Let's see if we can get these freezes stopped. Does this happen when certain actions are done on the phone? Please advise. Also, let's please check your storage availability. Please go into Seettings > Storage & Access and and let me know what the Device Storage shows as available. Thanks.


EricW_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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