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alta fit bit
mytmouz2
Member

I was told by verizon that this device was compatible with my blackberry z10. I got it today and cannot get it to pair. Can someone help me?

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Re: alta fit bit
shawntej_vzw
Verizon Employee

mytmouz2,

Congratulations on your new Fitbit Alta. We want you to be able to enjoy your purchase, so let's work together to get you set up. What happens when you try to pair the Alta with your Blackberry? Are you using the FitBit app?

ShawnteJ_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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