Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!

Verizon just upgraded me from a Blackberry Bold to an iPhone.  I want to back up my phone numbers from the blackberry so that I can transfer them to the new phone.  I called their chat line, and the technician said he reached the end of his knowledge.  He gave me a phone number to call, but nobody answers the phone.  Can anyone help me?

Labels (1)
Re: backup
Sr. Leader
Sr. Leader

Is there a chance you can take both phones to a Verizon (corporate) store and have them do the transfer? 

Another option is to re-activate the BB, use backup Assistant to backup the contacts (if they are not already backed up via BUA), then use BUA on the iPhone to import the list. 

Because you are dealing with two different, proprietary OS's, it's not really a simple export/import  - you have to use Backup Assistant or have a corporate store do the transfer.  Our local store was able to transfer from Env3 to iPhone, and from my BB Bold to a Droid 4 - I would think they could also transfer from a Bold to an iPhone.