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blackberry bold
lynnef210
Member

My phone shows jvm error 505 and wants me to reset it. i try but it doesn't work. i have taken out the battery and pput it back in but too no avail. i did aupgrade on my phone and now this is what it shows.

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Re: blackberry bold
TBhouston
Sr. Member

You have to download blackberry desktop manager on a computer and update the device through the software

 

That error means the software running the phone is corrupt, or not installed correctly

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Re: blackberry bold
RalphT
Novice

TBhouston is correct, however because of the nature of your issue I recommend that you allow a customer service representative to assist you with getting the error fixed on your device.  Please reply to the private message that I am sending you.  I will call you to provide troubleshooting assistance.

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