Hi. I'm using a Blackberry Tour, roaming internationally in Korea. Everything works perfectly, email, facebook, etc. However, I'm thinking of doing a wipe of my blackberry handheld (to remove unwanted applications). If I do a wipe, will I be able to resend the blackberry service books, while roaming internationally? Or will I encounter difficulties in setting up my emails again, and will have to bring my device back to the US so it can be setup again.
Thanks in advance,
Solved! Go to Correct Answer
Yes, you will be able to resend your service books. However, you will not be able to reprogram your phone after the wipe. You'll need to dial *228 and that won't work while roaming internationally. Yes, you can manually program the phone but it can be a bit tricky to do. You can remove the applications without doing a wipe of the handheld. Just go to your applications list in your Options icon. You can delete them from there to free up memory.
Sorry I didn't get back to this sooner, you may have already had your issue resolved and received an answer. But just to confirm, yes reprogramming your phone with *228 or manually programming the phone is required even if you're not using voice services. The programming isn't just for voice. Once you wipe your handheld it wipes all programming information from the device, so it has no way of knowing how to connect to anything. Your phone number is what's used to create an authentication key for the network, without your phone number it cannot complete authentication.
Roaming internationally you will not be able to dial *228 so you'll need to reprogram your device manually. I can provide instructions for this if you need them.
Again, I apologize about the time delay.