Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
can't connect to voice mail
TonyMaddux
Member

Blackberry Bold 9650 - was told by someone who called that they could not leave me a voice mail. I called voice mail using my short cut and *86, and get a busy signal. I tried dialing *73 and restarting my phone, which did download several emails from this morning, but voice mail still only gives me a busy signal. when I call my number from a different phone, I get the Verizon message that this subscriber is not available.

Labels (1)
0 Likes
1 Solution

Correct Answers
Re: can't connect to voice mail
vzw_customer_support
Customer Support

Very strange indeed, opiwi1298. First dial *73 just to make sure call forwarding was not activated inadvertently. Once you do that, you will hear a couple of beeps. You can then try to call voice mail again.
Let me know if that works for you.


TamaraH_VZW
Follow us on Twitter @VZWSupport

View solution in original post

0 Likes
Re: can't connect to voice mail
vzw_customer_support
Customer Support

Lets get that voicemail to work, TonyMaddux! I would like to make sure that the feature is provisionned on your account. I just sent you a follow request! Please send me a private message with your mobile number and name.

Thank you,

LenaA_VZW
Follow us on Twitter @VZWSupport 

0 Likes
Re: can't connect to voice mail
tikibar1
Sr. Leader
Sr. Leader

- You'll need to approve their Follow request.  You also will need to send a Follow request that they'll have to approve.  Once you both are Following each other, then you can send them a Direct Message.

0 Likes
Re: can't connect to voice mail
TonyMaddux
Member

I didn't get your request.

0 Likes
Re: can't connect to voice mail
TonyMaddux
Member

OK, I see your request now.

Re: can't connect to voice mail
opiwi1298
Member

Hi, My Droid Razor M is having the same problem, this occurred about a week ago.  My phone rings busy when not answered, I cannot sign into voice mail, it rings busy also.

0 Likes
Re: can't connect to voice mail
vzw_customer_support
Customer Support

Very strange indeed, opiwi1298. First dial *73 just to make sure call forwarding was not activated inadvertently. Once you do that, you will hear a couple of beeps. You can then try to call voice mail again.
Let me know if that works for you.


TamaraH_VZW
Follow us on Twitter @VZWSupport

0 Likes
Re: can't connect to voice mail
opiwi1298
Member

Thank you, that worked! Linda

0 Likes