Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
desperate to recover old text messages
boston2514
Member

Hey,

 

I am trying to locate some old text messages (from a few months back). I never deleted them but apparently they just disappeared over time. I regularly back up my phone but I am not sure if I can view them from the blackberry back-up assistant on my laptop. 

 

does anyone know what I can do to retrieve these old messages?

 

Thanks so much!

Labels (1)
0 Likes
Re: desperate to recover old text messages
Spiral
Sr. Member

 


boston2514 wrote:

Hey,

 

I am trying to locate some old text messages (from a few months back). I never deleted them but apparently they just disappeared over time. I regularly back up my phone but I am not sure if I can view them from the blackberry back-up assistant on my laptop. 

 

does anyone know what I can do to retrieve these old messages?

 

Thanks so much!


 

You could try to restore the messages back onto your Blackberry from your laptop using the Blackberry Desktop Software.

http://support.vzw.com/clc/devices/knowledge_base.html?id=13983

 

If that doesn't work for you, I recommend that you Google for a program called ABC Amber BlackBerry Converter. It will allow you to read those backup files you have on your laptop and hopefully access those text messages.  I believe there is a 30 day free trial before purchase. 

0 Likes