Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
disable the conference call/ three-way calling function
cboat
Member

I have a BlackBerry Bold 9930 - NEED HELP - Is there any way to disable the conference call/ three-way calling function on this phone???? I can't make a normal phone call without randomly starting a three-way call with someone from my contact list or recent call log.  I can only keep the phone so far away from my ear!!!! Please help this is a real problem!

Labels (1)
0 Likes
Re: disable the conference call/ three-way calling function
SuzyQ
Sr. Leader
Sr. Leader

When I log in to my account at verizonwireless.com, the 3-way calling is listed as an "included" feature that I cannot disable.  Smiley Sad  Perhaps call Customer service (*611 from your phone or 800-922-0204 from any phone) and see if it can be removed from their end.

To talk to a real person, choose option 4 (for other options) and then SAY "Speak to an agent" - I typically get connected to a rep within a couple of minutes.

0 Likes
Re: disable the conference call/ three-way calling function
vzw_customer_support
Customer Support

Hi cboat,

Thanks for reaching out. I know that it is important to remove some features from your account.  Great news! We can disable the 3-way calling for you. Please follow me at (BobbyS_VZW) and send me a DM with your phone number and billing password. I can remove it for you. There is no charge for this change.  Keep us posted.

Thanks BobbyS_VZW

Follow us on Twitter @VZWSupport

0 Likes
Re: disable the conference call/ three-way calling function
cboat
Member

Does ‘DM’ mean ‘direct message’ like this email or do I need to send this email somewhere else to reach ‘BobbyS_VZW’.  Would like to know before I send my billing password & phone number.

Thank you,

Chris

Personal info removed as required by the Terms of Service.

Message was edited by: Admin Moderator

0 Likes
Re: disable the conference call/ three-way calling function
vzw_customer_support
Customer Support

cboat, you got it! DM means direct message. The security of your account information is our priority. We're waiting on that private message to further assist with your account.

LasinaH_VZW
Follow us on Twitter @VZWSupport. 

0 Likes