Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
dropped "blackberry storm" last night and the screen is now black
laurenc7
Member

dropped "blackberry storm" last night and the screen is now black (i've taken the battery out multiple times). will more than likely have to get a new phone, but how can i retrieve text messages onto new phone? can the people at verizon do it? can i download them to my computer? the store doesn't open for 2 and half hours. thank you! :smileyhappy:

Labels (1)
0 Likes
Re: dropped "blackberry storm" last night and the screen is now black
jnestell
Novice

Doing a backup with Desktop manager will save the text messages when you restore it to a new phone.  You can do this under the device switch option.

0 Likes