Do you have more than one email account set up on your BB?
Sorry for all the questions, but it may help us give you a better answer.
You can always try a battery pull and see if that resolves the issue. Or even better, an app called "Quick Pull" - it does the same thing without having to physically remove the battery.
Thank you SuzyQ for the information provided.
No worries Sexyredd! We can fix this if it hasn't been corrected already. I would like to provide you with a solution, but this issue requires me to access your account. Please send me a Private Message (PM) with your name and mobile number and I will contact you to validate your e-mail accounts.
Thank you for taking the time to contact us.