Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
emails are being deleted where are they?

Emails are being deleted from my phone. This has not happened before a few days ago. Please direct me in the right direction. Wasted too much time on the phone with both Verizon and Verizon Wireless. Pointing fingers at the other. Thanks for any help.

Labels (1)
Re: emails are being deleted where are they?
Customer Support


I am sorry to hear the the emails deleting from your phone. When the emails are deleted are they also being deleted from you account when you sign in via the computer to view the emails? Have you tried to remove the email account and readd the email?


Follow us on Twitter @VZWSupport