forgot device password need to reset device
rakret
Newbie

need help - I forgot my device password and need to reset it  - how do I accomplish this?

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Re: forgot device password need to reset device
vzw_customer_support
Customer Service Rep
@rakret i've been known to forget a password or 2. Let's get to the bottom of this. What password di...


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Re: forgot device password need to reset device
47seijar
Specialist - Level 2

If you type the wrong password in 10 times the device will wipe itself and return to factory settings. It may warn you and may ask you to type in "blackberry" to confirm your intent, but it will then wipe all data and let you start again.

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