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hAD TO RESET MY AOL PASSWORD AND NOW MY BLACKBERRY WON'T LET ME SEND EMAILS.
JWW31
Newbie
‎03-27-2015 01:31 PM

I had to reset my AOL Password and now my Blackberry won't let me send send emails.  I can still receive them but can not reply either.  Went to setup to change AOL password there and it wouldn't take my Blackberry Password ID.  So I clicked on "forgot password".  It said it was sending my password to ######(my cell number)@vzn.blackberry.net       Where is this???????  How do I find it?

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vzw_customer_support
Customer Service Rep
‎03-29-2015 01:53 PM
JWW31,

We all need access to our email and we're happy to help make sure you are able to use your email account. Are you receiving a specific error message when attempting to send emails? Have you attempted to remove the AOL account entirely and the re-adding it? How did you attempt to reset the password? Through the Blackberry site here https://blackberryid.blackberry.com/bbid/recoverpassword/?

AdamG_VZW
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